Dear Lying Assholes--
Why has my mortgage payment not been processed yet??? The horrible customer service representative that I spoke to last Monday told me the payment would be proceeded NO LATER THAN 7.5.13. So not only was she an awful human being, but she also lied.
I don't expect a response from you because your customer service is terrible, but I am planning to log complaints with the BBB if this continues to happen. I have a lot of free time, and I plan on making as many complaints as I see fit. Maybe it will solve nothing, but it will...
